(4.7 / 5)6+ Ratings

Jetson Reviews

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Overall Rating

4.7
6 Reviews
  • 544%
  • 456%
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About Jetson

RideJetson.com is the official website of Jetson Electric, a leader in personal mobility devices. The site offers a wide range of products including electric bikes, electric scooters, hoverboards, and kids' products.

In addition to the products, the site provides support for customers including product registration and user manuals.

There's also a Ride Jetson app available on Google Play, which allows users to play their own music, customize their ride’s LED lights, keep an eye on their speed and battery life, map their ride, track their activity, and set daily or weekly goals.

Remember, always wear a helmet and follow local laws while riding. Enjoy the ride!

Jetson Pros & Cons

Pros of ridejetson.com:

  • High Customer Satisfaction: Jetson has an overall score of 4.0 out of 5 stars based on 63 reviews, indicating high customer satisfaction.
  • Wide Product Range: Offers a variety of products including electric bikes, electric scooters, and hoverboards designed for different purposes and age groups.
  • Efficient and Eco-Friendly: Products are zero-emissions, making them an eco-friendly option for transportation.
  • Affordable: Jetson's products are considered affordable, making them accessible to a wide range of customers.
  • Good Payment Options: Accepts multiple credit cards and offers the option to buy with Amazon Prime.
  • Easy Product Registration: Allows customers to register their products online, which activates the warranty and provides personalized support.
  • Clear Return Policy: Offers a 30-day return policy for unused products, with clear guidelines for return shipping fees and damaged products.

Cons of ridejetson.com:

  • Limited Availability: Some products, like the Runner Electric Bike, are currently out of stock.
  • Return Shipping Fees: Customers are responsible for return shipping fees, which may add to the overall cost.
  • Reshipping Fee: Packages returned due to failed delivery attempts incur a $35 reshipping fee.
  • Re-stock Fee: Refused packages (except items damaged during transit) incur a 20% re-stock fee.

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Jetson Customer Reviews (6)

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Ewan Cunningham
Ewan Cunningham
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Jul 16, 2024
Lilly Matthews
Lilly Matthews
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Jul 15, 2024
Cameron Rowell
Cameron Rowell
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Jul 14, 2024
Stefan Nacht
Stefan Nacht
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Jul 11, 2024
Peppin D'Aoust
Peppin D'Aoust
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Jul 11, 2024
Mario Schmid
Mario Schmid
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Jul 10, 2024

Jetson Customer’s Q&A

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Jetson Features and Benefits

Jetson Electric is a leader in personal mobility devices. They offer a wide range of products including electric bikes, electric scooters, and hoverboards.

Key features and benefits of their products include:

  • Electric Bikes: Jetson offers efficient, affordable, zero-emissions vehicles for every taste and purpose. The Journey Electric Bike is an ideal companion for urban commuting or errands with a max speed of up to 20 mph and a range of up to 30 miles.

  • Electric Scooters: The Jetson Gen 1 Electric Bike delivers the look and function of a modern gas-powered scooter with a cruising speed of up to 20 mph for up to 40 miles.

  • Hoverboards: Jetson offers hoverboards with dynamic in-wheel illumination and long-range for extended riding.

  • Kids' Products: Jetson also offers a range of products for kids including bikes, electric kick scooters, and ride-ons.

  • Accessories: Helmets, pads, and other accessories are also available for safety and comfort.

All these products are designed to provide a fun, efficient, and eco-friendly mode of transportation. They are perfect for commuting, leisure rides, or just getting around town.

Remember, always wear a helmet and follow local laws while riding. Enjoy the ride!

Jetson Pricing

Pricing at RideJetson.com: Electric scooters and bikes are available starting from $69.99. The website offers a 30-day return policy for all products.

Payment Method

RideJetson.com accepts the following forms of payment:

  • Credit card – Orders can be processed with a Visa, Mastercard, Discover, American Express, Diners Club, Elo, or JCB credit card.
  • Buy with Prime – On select products, and if you have Amazon Prime membership, you can complete your purchase using the payment methods you have saved in your Amazon account.

Jetson FAQs

FAQ

Jetson Alternatives

Here are some alternatives to ridejetson.com:

  1. Engwe Bikes EU
  2. Zectron E-Bikes
  3. Rad Power Bikes
  4. Swagtron
  5. Segway
  6. Razor
  7. Boosted Boards
  8. Bird
  9. Lime
  10. Spin

These brands offer similar products and services, and may be worth considering for electric bikes and scooters.

FAQ

How To Open A Jetson Account?

To open an account on ridejetson.com, follow these steps:

  • Visit the Product Registration page on the website.
  • Fill in the Product Information section with the Product Serial Number and Date of Purchase.
  • Complete the Contact Information section with First Name, Last Name, Email Address, Street Address, City, State, and Zip Code.
  • Click on the Register your Jetson product here button to complete the process.

Please note that registering a product will activate the warranty and provide personalized product support. The unique serial number, usually 17 digits, is stickered or stamped onto the product itself.

FAQ

Jetson Return Policy?

The return policy for ridejetson.com is as follows:

  • Any unused new or refurbished product purchased on the Website can be returned within 30 days for a full refund (to original method of payment) minus any shipping costs.
  • The customer is responsible for return shipping fees.
  • Products purchased through an authorized retailer must follow the return policies of the retailer and cannot be returned to Jetson directly except in cases of Warranty Claims.
  • If products are damaged during transit, refuse delivery, and have the driver note refusal reason as "damaged". Shipping related damages must be reported to the freight company and to Jetson within 7 days of receipt of shipment.
  • Packages returned due to failed delivery attempts will be charged a $35 reshipping fee. Refused packages (except items damaged during transit) will be charged a 20% re-stock fee.

Please note that this information is subject to change and it's always a good idea to check the latest on the official website.

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